Buch

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Übersicht

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Verlag	:	Springer International Publishing
Buchreihe	:	Advances in (Im)politeness Studies
Sprache	:	Englisch
Erschienen	:	03. 10. 2023
Seiten	:	346
Einband	:	Gebunden
Höhe	:	235 mm
Breite	:	155 mm
Gewicht	:	711 g
ISBN	:	9783031433191
Sprache	:	Englisch
Illustrationen	:	XV, 346 p. 25 illus., 11 illus. in color.

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Autorinformation

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Sara Orthaber holds a PhD in Linguistics from the University of Surrey. She is currently working as a lecturer, researcher and programme director at the Department of Translation Studies at the University of Maribor in Slovenia. Her research centres around im/politeness, the manifestation and negotiation of face and professional identity in workplace interactions, conflict, precarity and invisible work. She has published chapters and scholarly papers on face, im/politeness, morality, and conversational interaction.

Inhaltsverzeichnis

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(Im)politeness in technologically mediated interactions.- The structure of the study and methodology.- Calls for information and request emails.- Impoliteness in calls for information and request emails.- Impoliteness in complaint calls and social media complaints.- Towards an understanding of (im)politeness in Slovenian customer service interactions.

Deine Buchhandlung

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